WRITE A REVIEW OR COMMENT ABOUT MEMBERS:

In case you:

  1. have comments about a selling member (including a company or an individual)
  2. want to admire them for their quality products or services
  3. tend to criticize or report a bad quality or a price unjustifiably higher than regular market
  • Go to the profile of the member you want to evaluate and
  • In the tab named “Reviews” type a subject and a detailed review about the product or services of the member.

That will be visible by all members and it affects the credit of the member, as only verified members have right to review and that makes it more effective.

COMPLAIN ABOUT SERVICES OR PRODUCTS

In case you have a complaint about the quality or prices of products or services you received from a member through HAMAFZA you can complain to us with the facts and/or proven documents and we try to help a fair settlement.

Please note that in case a member has done something that you are unhappy with and you have evidences that it has been against law, ethics, or objectives of HAMAFZA, and before you go to a formal mediator or court, you prefer to give it a chance through HAMAFZA, please write us here or through complaint@www.hamafza.ca :

Before writing your complaint, please note the following DISCLAIMERS:

  1. By no means can we apply our judgment to limits beyond our control. All we can do is to reduce their credit or grade or, as the last resort, to dismiss a member who is proved to have done misconduct.
  2. We will discuss the matter with you, the accused, and/or the referrers to end up the case to a settlement.
  3. By writing a complaint to us you consent that you knowingly and decidedly request us to help you with the subject and you will hold HAMAFZA harmless of any claim.

Please write your evidenced complaint from a member here:

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Note: Please send your attachments (if any) to complaint@www.hamafza.ca and make reference to the date you submitted your complaint here.